Internet Banking
What can I do through Internet Banking (IB)?
Answer
You can easily check and manage the following:
- Your account(s) and investment
- Your credit cards (repay your credit/prepaid card), loans and queries
- Effect transfers between your own account, to other local banks and internationally
- View, amend and cancel standing orders
- View your direct debits
- View the positions of your Import Items, Export Items, Bank Guarantees
- Apply for a Letter of Credit
- Amend an Existing LC
- Order a cheque book
- Stop and unblock a cheque
- Initiate Bulk Payments
Note:A company can apply either for the View only or for All Options
How do I register to Internet Banking (IB)?
Answer
You can download your registration form .
What browsers and versions should be used for MCB Internet Banking (IB)?
How do I log on to Internet Banking (IB)?
How can I change my Internet Banking (IB) password?
What can I do if I have forgotten my user ID or password?
My Internet Banking account has been locked. How do I reset my password?
Answer
As long as you remember your password, you may request either your Company Administrator to unlock same. Or you can call on 202 6060. Else if you have forgotten your password, you should fill in the form F1286C and liaise with your Relationship Manager. You can download the form here.
Where and how to authorise a transaction with the Security Token?
Can a company pay salaries through Internet Banking (IB)?
How can a company effect bulk payment?
What is a Company Administrator and what are his roles?
Answer
The Company Administrator is an Authorised User(s) empowered by the company and accepted by the bank to act as the sole authority to create in-house functional access to MCB IB modules. The Company Administrator can Unblock a User, Deactivate a User, Activate a User, Add a User, Delete a User and Modify a user.