MCB SmartApprove
How do I download the SmartApprove application?
Answer
Our SmartApprove web application is accessed via a link and which reacts likes a mobile application.
It cannot be downloaded via Appstore or Playstore
The user guide to add the icon of SmartApprove to home screen is available via the following link:
When I have authorised a payment instruction on MCB’s Payment App, how will it be processed?
How secure is the MCB Payment App?
Answer
The industry standard security measures have been used to ensure that your transaction and personal information are protected when transmitted online.
SSL (Secure Socket Layer ‘128-bit encryption’) is used to protect the information being transferred over the Internet.
Security Token, a two-factor authentication device, that generates one-off passwords is used to authenticate your transactions.
SSL (Secure Socket Layer ‘128-bit encryption’) is used to protect the information being transferred over the Internet.
Security Token, a two-factor authentication device, that generates one-off passwords is used to authenticate your transactions.
Can I control the SMS notifications that I receive from the app?
How does the sms notification functionality works?
Answer
You will receive SMS notifications in the following scenarios:
1. When there are transactions pending authorization.
2. When transactions have been rejected or modified by another signatory user.
3. When transactions have been successfully processed or rejected by the Bank.
1. When there are transactions pending authorization.
2. When transactions have been rejected or modified by another signatory user.
3. When transactions have been successfully processed or rejected by the Bank.
How do I authenticate a transaction?
Answer
The signatory user will be able to access pending transfers via the MCB SmartApprove application and will also be able to view the details to those transactions.
Thereafter, the user will select the transfers he wish to authorize and complete the authentication process via his soft token.
Thereafter, the user will select the transfers he wish to authorize and complete the authentication process via his soft token.