Beneficiaries Management

What is ‘Manage Beneficiaries’?

Answer

It enables you to manage your financial relationship by carrying out your transactions quickly with those select few who really matter to you.

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How do I add people to 'Manage Beneficiaries’?

Answer

You can use the option “Add recipient to my list” at the end of a transaction.

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How can I edit the details of my saved beneficiaries?

Answer

You have to tap on the user profile registered on your Juice application to edit any details. You can also delete a registered beneficiary if you consider that you will not transact with him anymore.

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How can I register as a 'Juice Beneficiary' and receive funds via Juice?

Answer
  • Go to ‘Settings’ in your Juice app > ‘ Register as Juice Beneficiary’
  • Select the accounts where the funds will be credited
  • Register with either your mobile phone number or email address or both

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Can I or my beneficiary withdraw funds sent via ‘Cardless ATM Withdrawal’ using only the six-digit Collect PIN communicated by the bank?

Answer

No. You or your beneficiary will have to insert both the four-digit Payment PIN communicated by the sender, the six-digit Collect PIN communicated by the bank and the exact amount to withdraw the funds.

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What will happen if the funds sent via ‘Cardless ATM Withdrawal’ has not been collected by the beneficiary?

Answer

Funds not collected after 48 hours will be automatically credited to the sender’s account.

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