Yes, provided that he/she is registered as ‘Juice Beneficiary’ or you have the account number, card number or PayPal email address to which the funds should be credited. Even if a client is not an MCB customer, he can still receive funds via an ATM.

For security measures, do not to proceed with registration of your Juice account as confirmation details of your future transactions will be sent to this mobile number. Contact our Call Centre on +230 202 5010 (lines are open 24/7) to update your mobile phone number or visit any MCB branch.

Yes, you should. Else, you will not receive the secured six-digit code ‘One-Time Password (OTP)’ sent by SMS, which will have to be used for transaction validation.

• Uninstall the Juice app from your old phone
• Download JuiceByMCB from App Store (iOS/Apple) or Google Play (Android) on your new phone
• Log in to Juice using either your MCB Internet Banking User ID and Password or your MCB Debit/Credit Card details
• Set your four-digit mPIN or configure your fingerprint authentication

Yes, you can access your Juice application anywhere as long as you are connected to the Internet via Wifi or mobile data. Please be aware that you will be charged for International Roaming while connecting via mobile data. Contact your mobile phone operator to know the fees and charges applicable.

Simply go to ‘Settings – Change Daily Funds Transfer Limit’ to increase or decrease your ‘Daily Funds Transfer Limit (DFTL)’

There is no limit on the amount of time you can stay logged in. If you remain inactive for more than 180 seconds, you will be logged out automatically.

Push Notification is a new delivery method of messages that pops up on your mobile phone.

You can deactivate push notification by logging into the Juice App -> Settings -> Enable/Disable Push Notifications -> Turn off 'Notifications'.