Service Notification

12 Apr 2022

Petrol stations accepting MCB products

Dear customer, 
 
You will find a list of 36 petrol retailers that are still accepting card payments (debit and credit) without any additional fee. For more information, click
 
Kindly also note that, as at to-date, other digital payment alternatives exist. You may settle your bill at petrol stations via our MCB Juice app, which is accepted by 92 petrol stations around the island. For more information, click
 
Please also note that Fleetman Cards are authorised everywhere in the country, except for Shell (New Grove) and Total (Phoenix). 
16 May 2022

Permanent closure of MCB Plaine des Papayes

Dear Customer, 
 
Please note that MCB Plaine des Papayes branch will be permanently closed as from Friday, 17 June 2022 (at close of business). 
 
Our ATM services will still be available.
 
We invite you to pursue all your day-to-day transactions to MCB Triolet, MCB Grand-Baie La Croisette, and MCB Beau Plan. 
 
We regret all inconvenience caused and thank you for your understanding.
17 May 2022

Upgrade of the MCB authentication platform for online transactions

Dear Customer,
 
Please note that the MCB authentication platform for online transactions with MCB cards, at secured merchants, will be upgraded from 17th May to 15th June 2022.
 
The upgrade process will be in phases – one card type at a time.
 
Following the upgrade, the steps involved when you shop online with your card, will slightly change as per below:
 
1) Enter your card details at the payment stage
A one-time password (OTP) will then be sent to your mobile number or email address registered with us
2) Enter the OTP
3) Enter your user ID for identification
 
For more details, click
18 May 2022

Temporary unavailability of services on 22 May

Dear Customer, 
 
The following services will be temporarily unavailable on Sunday 22 May 2022, from 02:00 a.m. to 02:45 a.m.: 
• Internet Banking
• SMS Banking
• MCB Refill
• Mini Statements and Balance Inquiry transactions on MCB Debit Cards
• MCB Juice
• JuicePro
• IPS
 
We regret all inconvenience caused and thank you for your understanding.
18 May 2022

Temporary unavailability of services on 22 May 2022

Dear Customer, 
 
The following services will be temporarily unavailable on Sunday 22 May 2022, from 03:00 a.m. to 04:00 a.m.: 
 
• MCB Juice
• JuicePro
• IPS
 
We regret all inconvenience caused and thank you for your understanding.