Service Notification

03 Jun 2019

EUR account credit balances

Effective 1st June 2019, the negative interest of 0.40% is no longer applicable on EUR account credit balances exceeding EUR 100,000.
13 Sep 2019

Cheque deposits on credit cards will no longer be accepted as from 15th October 2019

Dear Customer,

Please note that, as from 15th October 2019, cheque deposits on credit cards will no longer be accepted. Alternative options are available for the transfer of funds to credit cards.
17 Sep 2019

Phasing out of ATM Envelope Deposits

ATMs accepting deposits (cash and cheque) by envelope shall gradually be phased out. And as from January 2020 envelopes will no longer be required for cash and cheque deposits at our ATMs.
11 Feb 2021

Mr. Best Junior card and Fleetman debit card discontinued

Dear Customer,
 
Please note that the Mr. Best Junior card and the Fleetman debit card will be discontinued as from 31st March 2021.
26 Feb 2021

Temporary unavailability of some Points of Sale

Some of our Points of Sale terminals were momentarily impacted by a technical issue. The situation is now back to normal. We apologise for any inconvenience caused and thank you for your patience.

29 Mar 2021

No need to come at the Bank to report a debit card found after being declared lost

Dear valued customer, 
 
Please note that it is no longer necessary to come at the Bank to report a debit card found, after being declared lost. Simply call on 202 6060 (open 24/7). Our team will unlock your card (conditions apply).
07 Apr 2021

Temporary unavailability of services

Dear Customer,
 
The following service will be temporarily unavailable from Saturday 10th April 2021 at 10:00 p.m. to Sunday 11th April at 4:00 a.m.:
 
• JuicePro
 
We regret all inconvenience caused and thank you for your understanding