Branch banking support

Where are MCB branches located?

Answer
Check the “Locate us” section of our website for a full list of branches and their respective locations

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What transactions and services are available in-branch?

Answer
You may effect transfers and payments, register to products and services, apply for a loan, make queries for your account(s), send money abroad via MoneyGram, use kiosk services, counter services, collect your cards and cheque book and obtain foreign exchange, among others.

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How can I book an appointment?

Answer
Please call 202 6060 or 202 5000 to contact the selected branch

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What are the opening hours of branches?

Answer
Branches are opened as follows: 09:00 - 15:15 (Monday to Thursday) and 09:00 - 17:00 on Friday.  For Saturday opening, kiosk and MoneyGram service, check our “Locate us" section.

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What are the opening hours of Lounges?

Answer

Our  Lounges are opened as follows: 09:00 - 15:15 (Monday to Thursday), 09:00 - 17:00 (Friday)                                                                                                                                                                                  

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Do I always need to go to my branch to apply for a loan?

Answer
Yes, you do.

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How many types of branches do you have?

Answer

There are 3 types of branches: 

1) kiosk service branch, 

2) self-service banking and foreign exchange (such as Caudan)

3) standard branches

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