A contactless card is one with the “Touch & Pay” option, a faster way to pay. MCB contactless cards have the  icon at the front. No need to insert your card in the Point of Sale (POS) terminal to authorise a “Touch & Pay” transaction. You simply have to touch the POS with your card to validate your payment.

The limit for a “Touch & Pay” transaction is Rs 2,500.

For a transaction above Rs 2,500, you will have to enter your PIN code to validate your payment.

After 2 consecutive “Touch & Pay” transactions, you will be requested to insert your card into the POS and enter your PIN code, irrespective of the amount. This resets the contactless counter which allows you to do “Touch & Pay” transactions again.

The contactless counter is reset after any transaction with PIN code, and thus allows you to “Touch & Pay” again.

Locally, and abroad, you have a maximum limit of:

• Rs 2,500 per transaction
• Rs 5,000 per day

Yes. Your contactless card is as secure as your regular cards.

• You are in control. Make sure that your contactless card never leaves your hand when you make a contactless payment
• The cashier at a retail store will need to enable a contactless payment so you don’t have to worry about making accidental contactless payments with your card
• A unique encrypted security code is generated for each contactless payment, and the code cannot be reused to make another payment with that card

The said application will only be able to read data which is already displayed on your card, that is: the card number and expiry date. Any other information is encrypted.

Immediately contact our Customer Service on + 230 202 6060 (lines are open 24/7) or visit your nearest branch to have the card blocked and request for a replacement one.

Look for the contactless symbol on the merchant’s point of sale (POS) terminal. If this symbol is present, it means that the terminal is enabled for contactless transactions and you can use Touch & Pay to make a payment. If in doubt, do not hesitate to ask the merchant if contactless payments are accepted.

The contactless feature is embedded on all MCB Mastercard Debit cards. However, if you wish, you may choose to turn off this card feature directly on your Juice app. If you do not wish to use Touch & Pay to settle your payments, you can still insert your card and PIN code on the merchant’s terminal, to make and validate payments.

You can use your Mastercard contactless card at any Mastercard contactless-enabled POS device worldwide. Abroad, the total daily limit for transactions amounts to Rs. 2,000. The maximum value per contactless transaction done abroad will also be subject to the limit prevailing in the country where the transaction is carried out.

Yes. Simply insert your card and enter your PIN code.

You will hear a ‘beep’ and see the terminal light up. A message will also be displayed, confirming that your transaction has been successful.

Yes. If you prefer so, you can use your MCB Mastercard Debit contactless card the traditional way. Simply insert the card into the point of sale (POS) terminal and enter your PIN code.

Purchases made with Touch & Pay will be displayed on the statement just like any other purchase made with your card.

Contactless cards and machines do not work beyond a distance of 4-5 centimetre (depending on the POS model). In any case, the card should be removed from your wallet to be used.

No. Contactless machines and cards have a limited range. Your card needs to be within 4-5 centimetre from the machine to be read.

No. Even if the card touches the terminal more than once, you will be billed for a unique purchase.

Treat your contactless card as you would treat any other credit or debit card. Always know where your card is and keep it in a safe place. Check often to make sure none of your cards are missing and be sure to keep a record of all your card numbers and expiry dates. Also keep emergency phone numbers handy.

If you have a new Mastercard Debit card, you must first make a transaction using your PIN, on an MCB POS terminal, before you can start using Touch & Pay contactless features. If you have an existing debit card and have already made a transaction using your PIN with that card, the Touch & Pay contactless feature will automatically be activated.

Your contactless limit will be reset on a daily basis. On the other hand, the contactless transaction counter is reset each time a PIN transaction is approved.

No, there is no need to load any funds onto the contactless card. The funds will be used from the available balance on your account.