MCB refill support

How can I register to MCB Refill?

Answer
There is no subscription required if done via Juice, IB or ATM. Only our SMS Refill service needs enrolment via IB or branch.

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How can I recharge my prepaid mobile?

Answer
You may do so via Juice, SMS, ATMs and Internet Banking (IB) .

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Can I recharge from abroad?

Answer
You may do so via Juice, SMS, ATMs and Internet Banking (IB).

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How can I top-up mobile phone numbers which are not mine?

Answer
Same as above. However, in the case of SMS, the recipient should first be registered as a beneficiary.

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Which amounts can I top up?

Answer

my.t: Rs 50, 100, 300 (incl.VAT)

Emtel: Rs 50, 100, 200, 500, 1,000 (incl. VAT)

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What should I do when I change my phone?

Answer
Nothing, MCB Refill is attached to your phone number and not to your phone.

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What should I do when I change my mobile number?

Answer
You need to visit your nearest MCB branch.

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