Notices

05 Aug 2026

Temporary unavailability of services on 9 August

Dear Customer, 

Please note that the following services will be temporarily unavailable on Sunday, 9 August 2026, from 00.01 am to 04.01 am.:

• Internet Banking
• MCB Juice
• MCB Juice Pro
• SMS Banking
• MCB Refill
• Mini Statements and Balance Inquiry transactions on MCB Debit Cards
• IPS

We regret the inconvenience caused and thank you for your understanding.

05 Aug 2026

Temporary unavailability of MoneyGram services on 16 August

Dear Customer,

The following services will be temporarily unavailable on Sunday 16th August 2026 from 09:25 a.m. to 14:25 p.m.:

• MoneyGram & MoneyGram on Kiosk

We regret all inconvenience caused and thank you for your understanding.

31 Jul 2026

Your statements are going digital (non-individual)

Dear customer,

As from1st September 2026, you will be able to access your bank statements securely through our digital channels, MCB JuicePro and Internet Banking Pro (IBPro). As part of this transition, the delivery of statements by post will gradually be discontinued.

With digital statements, you can:

  • Get 24/7 access to your bank statements, which are instantly available through MCB JuicePro and IBPro
  • Save or print your documents whenever needed
  • Access up to 3 years of statements directly online

As part of our ongoing digital journey, we are making it easier for you to access and manage your banking documents online.

To retrieve your electronic statements, follow the steps below:

Via MCB JuicePro
Go to Accounts > Select account > Documents> Statement & Advices > select year

Via Internet Banking Pro
Log in > Accounts > Statements & Advices > Select Account > Search by Year > Preview or Download

If you would like to continue receiving statements by post, please contact your Relationship Manager before 1 September 2026.

Thank you for using our digital solutions for your everyday banking needs. 

08 Jul 2026

Upgrading of our ATMs

Dear customer,

Please note that the following ATMs will be unavailable due to upgrading works: 

SUPER U GRAND BAY Thursday, July 9, 2026
MONTAGNE BLANCHE Friday, July 10, 2026 & Saturday, July 11 2026
SAINT PIERRE Sunday, July 19, 2026

We apologise for any inconvenience this may cause.

01 Nov 2024

Introduction of the E-Banking Tariff Guide

Please be advised that the E-Banking Tariff Guide is now available on our website and details the current fees and charges applicable to online transactions initiated and conducted through our digital platforms namely, our internet banking services and mobile banking apps.