02 May 2024
Dear customer,
Please note that the following services will be temporarily unavailable on Sunday 5th May 2024 from 01:00 a.m. to 03:30 a.m.:
• MCB Juice
• JuicePro
• Internet Banking
• IB PRO
• SmartApprove
• IPS
We regret all inconvenience caused and thank you for your understanding
26 Apr 2024
Dear Customer,
Please be informed that the sending of One-Time Password (OTP) via email address for all online purchases with MCB cards, at any merchant using the secured protocol, has been discontinued. OTP will be sent only via a valid mobile number.
Please contact our Contact Center on 202 6060 or your Relationship Manager for any query.
We thank you for your understanding and regret any inconvenience caused.