Notices

02 May 2024

Temporary unavailability of services on 5 May

Dear customer,

Please note that the following services will be temporarily unavailable on Sunday 5th May 2024 from 01:00 a.m. to 03:30 a.m.:

• MCB Juice

• JuicePro

• Internet Banking 

• IB PRO

• SmartApprove 

• IPS

We regret all inconvenience caused and thank you for your understanding


26 Apr 2024

Discontinuation of OTP by email

Dear Customer,

Please be informed that the sending of One-Time Password (OTP) via email address for all online purchases with MCB cards, at any merchant using the secured protocol, has been discontinued. OTP will be sent only via a valid mobile number.

Please contact our Contact Center on 202 6060 or your Relationship Manager for any query.

We thank you for your understanding and regret any inconvenience caused.